Who we are

Our website address is: http://www.heramade.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

In my Privacy Policy I write about:
– Information I collect
– How I protect your information
– Why I need your information and how I use it
– Information Sharing and Disclosure
– Transfers of Personal Data Outside the EU
– Data Retention
– Your Rights
– How to contact me

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Information I Collect
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To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
If you provide me with the personal data of third parties (sending something as gift), you shall be responsible for having informed them and obtained their consent for using their personal information.

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How I protect your Information
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To maintain the accuracy of the personal data I collect and process, to prevent unauthorised access and ensure the lawful use of your information, I have both implemented appropriate physical, technical, and administrative measures.

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Why I Need Your Information and How I Use It
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*** When you buy something from me ***

I will use your personal data to manage your purchase by processing your orders and returns. I will also use your data in order to handle complaints and warranty matters for products.
The processing of your personal data is necessary to deliver the order to you.
I will process following categories of your information: name, shipping address, email, phone number, payment information
I store your data as long as Etsy makes them available on the Seller Platform.

*** When you contact me for customer service ***

I will use your personal data to manage your queries, to handle complaints and warranty matters for products and technical support matters through e-mail, Etsy messages and through social media.

I will process any information you provide to me, including the following: name, email address, postal address, purchase history, payment history, previous communication with me
The processing of your personal data is based on my legitimate interest and I store your data for five years.

*** When you sign up for my newsletter ***
If you subscribe to my newsletter I will use your personal data to send you discounts and offers, information surveys and invitations through email.

I will process following categories of personal information: name, email address
which newsletter you opened, what links you clicked

The processing of your personal data is based on your consent, and I will keep them until you withdraw your consent. You can opt out from the newsletter by clicking on the “unsubscribe” link in my newsletters.

*** When you follow me on Social Media ***

If you follow me on social media you indirectly distribute personal information to me. The processing of such personal data is based on your consent, and I will keep them until you withdraw your consent (unfollow me)

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Information Sharing and Disclosure
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Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances. Such partners are delivery and delivery service providers, customer service providers, financial organisations.

*** Etsy ***
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

*** Delivery service providers ***
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
These are: Fedex (fedex.com), Hungarian Post (posta.hu)

*** Financial service providers ***
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. Such company is PayPal (Paypal.com)

*** Direct marketing ***
If you subscribed to my newsletter, I will send you emails about discounts, new products and events. I use Mailchimp (mailchimp.com) as newsletter provider, so I share your information with them.

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Transfers of Personal Data Outside the EU
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I may use third-party services in the US. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google and Facebook is Privacy Shield certified.

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Data Retention
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I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

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Your Rights
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If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below

*** Access ***
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

*** Change, restrict, delete ***
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons, ) I will generally delete your personal information upon request.

*** Object ***
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

*** Complain ***
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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How to Contact Me
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For purposes of EU data protection law, I, Erika Hódi Horváthné, am the data controller of your personal information. If you have any questions or concerns, you may contact me at heramade@selyemfestes.hu. Alternately, you may mail me at:
Erika Hódi Horváthné, 6762 Sándorfalva, Temesvári utca 14, Hungary

Erika Hódi Horváthné
Address: 6762 Sándorfalva, Temesvári utca 14, Hungary
Email address: heramade@selyemfestes.hu
I do an artistic work as a private individual with VAT number
VAT registration number: HU75949354
Authorised representative: Erika Hódi Horváthé

HEraMade Shop by Erika Hódi Horváthné
May 25, 2018